Information on data processed by Casaliva

We collect some of your data at check-in, while you browse or book on our website, or when you contact us via email or phone. The Data Controller of the collected data is Casaliva S.a.s., located in Bardolino, Strada di Sem 6. Contacts: info@casaliva.it, tel. 045 7211350, mobile 349 7365879.

Data is processed at our headquarters and is collected and managed directly by the data controller or, occasionally, by authorized technical personnel for maintenance operations (such as IT/web technicians) or by the accounting firm to carry out tax procedures. We do not communicate or disclose any data externally, except within the terms and to the authorities designated by law, such as the State Police.

Regarding our website www.casaliva.it: while you browse, the system collects certain technical information from your device; at the time of online booking, a specific summary information notice is provided for your consent to the processing of your data.

Regarding your email or telephone contact, we will store your contact details for the purpose of responding to your requests.

The personal and contact data we collect are used to:

  • Manage your request.

  • Complete a booking: personal data and email/phone contact are used to complete and manage the reservation.

  • Invite you to express your opinion anonymously via a link to an online anonymous questionnaire.

  • Carry out mandatory legal procedures at check-in.

  • Improve our services and the functionality and quality of our website.

  • Send you occasional informative/promotional emails.

Processing Methods
Data is stored digitally in a management software hosted in the cloud and protected by a password. Traces of this data are present in the email inbox, which is also managed in the cloud on an Italian server and protected by a password. The facility’s computer itself, a single unit, is accessible only via password. Your consents granted at check-in are stored in a paper binder kept at the reception.

Retention Period
We store your data and contacts until you request us to delete them, or in any case for no longer than 3 years.

Rights of the Data Subject
You have the right at any time to obtain confirmation of the existence or non-existence of your personal and contact data in our database. You have the right to know its content and origin, verify its accuracy, or request its integration, updating, or rectification. You may also request its erasure, transformation into an anonymous form, or the blocking of data processed in violation of the law. You can object to its processing for any reason by contacting the data controller. Therefore, if you wish to delete your data from our database, a simple direct communication via email or telephone to our contact details is sufficient.


COOKIE POLICY

What is a cookie and what is it used for?
A cookie is a small text string, typically saved in a file, that a website sends to the browser and saves on your computer when you visit internet sites. Cookies are used to make websites work more efficiently, to improve their performance, but also to provide information to the site owners.

The cookies used on this Site are both persistent (meaning they remain stored on the user’s/visitor’s personal computer hard drive until they expire) and session-based (meaning they are not stored persistently on the user’s/visitor’s computer and disappear when the browser is closed).

What type of cookies does this website use and for what purpose?
Our website uses different types of cookies, each of which has a specific function.

  • Technical cookies: These are used to allow you better navigation on the site, for example, cookies that remember your preferred language. According to the law, your prior authorization is not required.

  • Analytical cookies: These are used by us to optimize and improve the site, and to ensure that the site is always interesting and relevant.

Our website DOES NOT collect:

  • Profiling cookies: These are cookies that use your personal data to send advertising messages in line with the preferences you have shown. Since they are invasive to your private sphere, they require your consent.

  • Third-party cookies: These are used by third parties to display personalized advertisements on the site you are browsing or on other websites. Commercial cookies might also be used by third parties to show their products and services on the website being used.

Please note that anyone has the option to request to be removed from the tracking of profiling or third-party cookies.

Regarding third-party websites, this site contains links to other websites that have their own privacy policy. These privacy policies may differ from the one adopted by Casaliva, which therefore is not responsible for third-party sites.

Pursuant to Art. 122, second paragraph of Legislative Decree 196/2003, consent to the use of these cookies is expressed by the data subject through the individual setting they have freely chosen for the browser used to navigate the site, without prejudice to the user’s right to communicate at any time to the Data Controller their will regarding data managed through cookies that the browser itself has accepted.

How can cookies be disabled?
Most browsers (Internet Explorer, Firefox, Chrome, etc.) are configured to accept cookies. However, most of them allow you to control and even disable cookies through the settings available within them. We remind you, however, that disabling navigation or functional cookies can cause the website to malfunction and/or limit the service offered.

To change settings, follow the procedure indicated by the various browsers, which you can usually find under “Options” or “Preferences”.

To learn more about cookies, the following legislation is available:
http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/3167231
Link to the Italian Data Protection Authority (Garante): http://www.garanteprivacy.it/cookie

Therefore, when you visit our website, we collect certain information through the cookies listed above. The management of information collected by “third parties” is governed by their respective information notices, so please refer directly to those notices. To ensure greater transparency and convenience, the web addresses of the various information notices and methods for managing cookies that might be used by this site are listed below:

  • Facebook (configuration): log into your account. Privacy section.

Our cookies can have a variable duration. In particular, there are session cookies (valid only within a single search or browsing session and disappearing when the browser is closed) and permanent cookies of variable duration. The maximum duration of some cookies in this second category is 5 years.

At any time, you have the option to delete all cookies from your browser. To change the configuration of third-party profiling cookies, you can click directly on the links provided above. Furthermore, main browsers can be set to prevent cookies from being accepted. However, disabling cookies may result in navigation difficulties or, sometimes, the inability to use certain features of the Site.

Below are the methods for disabling cookies for the most commonly used browsers. For cookie settings in browsers other than those listed, you will need to refer to the informational documentation provided by the browser manufacturer.

FOR FURTHER INFORMATION ON COOKIES AND THEIR CONTROL, YOU CAN ALSO VISIT THE ENGLISH WEBSITE WWW.ALLABOUTCOOKIES.ORG

Please note that by continuing to navigate our website, you implicitly accept the cookies that the system will use.

Happy browsing!
Last modified March 2019